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Same business and same location for more than thirty years. A family
tradition of providing the finest quality products and services.
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Our Commitment to Privacy
Personalized Fortune Cookies values the relationship
we have with our customers and is committed to responsible practices
in handling personal information.
Our company will adhere to these privacy principles
in the collection, use, release and security of customer information
both online and offline.
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Disclaimers and Limitation of Liability
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Errors on Our Site
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Quantities may be Limited
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Proprietary Rights
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Export
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Applicable Law
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Links to Third-Party Websites
Privacy Policy
Our company will adhere to these privacy principles
in the collection, use, release and security of customer information
both online and offline:
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What types of personal information
is collected and how is it used?
We collect personal information such as your
contact information (name, email address), billing/shipping information,
credit card number and shipping address. When submitting personal
information on an online form, we will identify which fields are
required in order to fulfill your request. Additionally, our Web
server automatically collects click-stream information such as the
address (or "URL") of the Web site that you came from
before visiting our site, which pages you visit on our site and
which browser you used to view our site.
We use the information you provide to 1) fulfill
requests for products or information, 2) provide customer services,
3) offer new products and promotions, 4) measure and improve the
effectiveness of our website, 5) tailor our online or in-store offerings
to your preferences, and 6) other business purposes.
Does personalized-fortune-cookies.com
use cookies or other technologies to collect information?
A "cookie" is a small data file that
a website may send to your browser and which may then be stored
on your system. Our website uses cookies to create a continuous
connection &/privacy.php#151; cookies let us "remember" information
about your preferences and passwords and allow you to move within
our website without logging on repeatedly.
Does Personalized Fortune Cookies
share information?
In few situations, Personalized Fortune Cookies
may need to share personal information with third parties. For instance,
we may share information with third parties that perform services
on our behalf, including processing credit card payments, fulfilling
orders, sending mail and email, or delivering packages.
Occasionally, we may be required to provide
personal information in response to a valid court order, subpoena,
government investigation, or as otherwise required by law. We reserve
the right to report to law enforcement agencies any activities that
we, in good faith, believe to be unlawful. We may release certain
personal information when we believe that such release is reasonably
necessary to protect the rights, property, and safety of others
and ourselves. We may also release personal information in the event
of a corporate sale, merger, reorganization, dissolution or similar
event.
How do I correct or update my
information?
Personalized Fortune Cookies provides several
different methods for you to correct or update the information you
give us. To correct or update your information:
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If you have already created an account with
personalized-fortune-cookies.com, you can make changes to your
information after logging in to your account.
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You may mail an account change request to:
Personalized Fortune Cookies, Attn: Customer Service, 295 9th
Street, Oakland, CA 94607
How is my personal information
secured?
Whether you shop at our retail store or online,
we have security measures in place to protect against the loss,
misuse, unauthorized access and alteration of the information under
our control.
Safe Shopping Policy
Credit card security is a top priority and we have taken numerous precautions to ensure that your payment information is processed accurately, confidentially and securely. Personalized-fortune-cookies.com uses encryption technology, Secure Sockets Layer (SSL), to protect your credit card information during online data transport. SSL encrypts ordering information such as your name, address, and credit card number so that it cannot be intercepted through electronic channels.
Some older browser versions and some firewalls do not permit communication through secure servers. In that case, you will be unable to securely Login to your account or purchase products.
Choosing a Personal Password
When you create an online account at personalized-fortune-cookies.com, you need to select a password that you will remember. It must be at least 6 characters. Choose a combination of both letters and numbers to maximize your level of protection. You are solely responsible for maintaining the secrecy of your passwords or any account information.
Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Personalized Fortune Cookies cannot ensure or warrant the security of any information you transmit to us by email and you do so at your own risk.
Does Personalized Fortune Cookies
collect information from children?
We will not knowingly or intentionally collect
personal information online from children under the age of 13. We
are committed to protecting the privacy of children.
Whom may I contact with questions
or concerns?
Please contact our Privacy Department to report
any known or suspected privacy or security breaches or to submit
privacy-related questions or complaints. We will respond within
five business days after receiving your inquiry. Below are two options
for contacting our Privacy Department:
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Postal Mail: Personalized Fortune
Cookies, Attn: Privacy Department, 295 9th Street, Oakland CA
94607
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Will this Privacy Policy change
in the future?
As personalized-fortune-cookies.com will continue
to apply new technologies to improve the services and features provided,
this policy is subject to change. If we change this Privacy Policy
in such a way that your personal information may be shared in a
different manner, we will give you the choice to opt-out of having
your past information shared in that new manner. Additionally, we
will post any changes to our Privacy Policy on this web page or
in other formats we deem acceptable, so that our customers will
always know what information we collect online or offline, how we
use it and what choices they have.
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